Loquax Instant Win Games are run in association with Jackpotjoy. Unfortunately we are not able to help you with problems with your accounts, lost points or wins due to the free scratchcard game, or other issues that may arise.
Please use this link to contact Jackpotjoy direct.
If and only if, after reasonable time, you are unable to get a response from them then please do feel free to contact us via the contact form and we will chase them up for you.
Contact Jackpot Joy
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