Reveal Magazine Threaten Compers Over Prize Admin Error

July 15th, 2009

Every comper hopes for a surprise Lucky Winning Envelope (LWE) dropping through their door each morning, but a different kind of postal surprise revealed itself to a number of compers recently, thanks to Reveal Magazine. They all received a letter explaining “due to an administrative error” a cheque was sent to them representing the value of a prize they’d recently won and that the cheque needed to be repaid.

That in itself seems a bit harsh, but the real insult comes further on in the letter with a threat of legal action if the repayment isn’t made.

The National Magazine Company will consider appropriate legal action and you should be aware that if you ignore this letter and/or we do not receive payment by July 24th 2009 we will take further legal action which may increase your liability for our costs of pursuing such action.

Now we know times are hard and sending out several £50 cheques that shouldn’t have gone out is a costly mistake, but the error is Reveal Magazine’s and the demand they’ve issued is nothing short of a disgrace. They’re dealing with their readers not businesses that haven’t paid their invoices.

The situation has left a number of compers very annoyed and obviously threatened by the nature of the letter.

We’re astonished by this situation, and in our 12 years of being involved in competitions have never heard of any company making legal threats over a prize error. Mistakes do happen, but is it worth alienating your readers by making legal threats against them?

We think not!

Of course you could argue that the compers should pay back the admin error, perhaps as an act of good faith, although in equally good faith Reveal Magazine could write this off as a bad mistake and try and reclaim some good PR. That said, Reveal may want to read about a Barclay’s employee who recently was allowed to keep a cheque issued to her due to an administrative error (This is Money).

The judge found that the error was her employer and she was allowed to keep the money!

The good news is that dialogue is ongoing between The National Magazine Company and the compers involved. Loquax also understands that The ISP have been notified. Let’s hope that this issue can be resolved as soon as possible.

We’ll keep you informed of any progress via the blog!

In the mean time why not let us know your views on this – would you pay back the money? Are Reveal in the right or should they just write this off as a mistake?

Related Posts
Is PrizeJar A Raffle Site?

Raffle sites or pay to enter competition sites have mushroomed up all over the place. These sites offer exciting prizes Read more

House Raffler Wins £100K In House Competition

The latest Raffall win a house competition to close has failed to create a new property winner. Win an Aylesbury Read more

Comping In The News Round-Up March 2021

Every now and then we like to delve into the online news archives and see if there are any interesting Read more

Is Your Facebook Winning Message A Scam?
Fraud Alert

After entering 100s of competitions on Facebook and Instagram you login one afternoon to discover a message in your DMs. Read more